Pros
*Note - I was not asked to write a review, nor am I being incentivized. I am not a member of the executive team. I feel like angry people are more compelled to write negative reviews, and I think what we're seeing on this page is a reflection of that. - Not a single job was lost as a result of COVID-19. The leadership team went above and beyond to ensure that. Sure, some things were cut, but this company put it's employees first, and continues to do so. I feel very fortunate to be working for a company like this. We've all been successfully working from home without any pressure to return to the office, if we do not feel safe doing so. - Since the outbreak began, the leadership team has been extremely transparent about current company endeavors, hiring plans, and financial and sales metrics. They're a total open book, and that's empowering to me. David, our CEO, hosts weekly fireside chats to the whole company and updates everyone on the current goings-on, and offers everyone a platform to ask questions or express concerns. In our monthly company huddles, employees can also ask questions anonymously, and they'll be read and answered. - Vertical communication is better than ever (surprisingly, given our current WFH status). I feel like, if I needed to, I can get one-on-one time with our CEO (not that I would really need to for the most part). Communication with my direct report is a Slack call away. Despite being isolated at home, I don't feel isolated from my team, which is really nice. - On to the platform itself - our Technology team is just incredible. I won't post any spoilers, but the amount of work they put into our platform daily is mind-blowing, and we've got some incredible things in the pipe that will transform our positioning in the market. It's really exciting to see these changes happening in real time and so rapidly. We've got some superheroes over there who are able to juggle so many things at once. Seriously, kudos to them for all of their hard work on a daily basis. - Our Sales teams are excellent ambassadors for our product and service offerings. You speak to any of our managers or directors and you can feel their excitement for our platform, especially with all of the new solutions we've rolled out recently. - Our Support and Customer Success teams are off-the-charts amazing. I love working with each of them, and I've never had a bad experience. They work so hard to ensure the phones are answered 24/7, and know our platform front to back. I think SurveyGizmo is going to do big things - not just because of the platform, but because of the people here. I'll admit I've had my doubts working here in the past, as everybody has had at any company, but the way our leadership team has handled the COVID response has made me realize how lucky I am to be here. All while continuing to press on to improve our product and service offerings in a way that's never been done before. Anyway, rant over.
Cons
Current company goals are very ambitious, and people are stretched thin trying to meet deadlines. I feel like this is pretty well known throughout, and there are hiring initiatives in place to help mitigate this. But don't expect an easy ride here - everyone works hard.
