Product Instability is Killing this Company - Anonymous employee Alchemer Employee Review

3.0
Aug 13, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, helpful coworkers - Relaxed atmosphere and casual attire is great - Used to have a decent snack kitchen, but then COVID killed that of course. I really miss the cereal and Friday bagels. - Management worked hard to ensure no layoffs during the quarantine, which has been appreciated by everyone - Some managers work very hard to ensure the success of their employees - The software is friendly and powerful for the most part - New office space will be welcome if we ever see it. The old one was pretty junky and dirty. - Benefits are fair. - Pay is average or below, depending on the position. Raises are predictable at the standard 3% to 4% range every year.

Cons

- The main Con right now is that the last 6 months have been pretty awful at SurveyGizmo. The constant outages, downtime, lack of major development releases on outstanding defects, and system *glitches* is making the customer base wonder why they are spending so much and getting so little. - There is nothing to look forward to here at SG. - There are no opportunities for advancement, which is not uncommon in small companies. C-level staff is always brought in from outside of the company

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

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Alchemer Response
1mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

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Alchemer Response
2w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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