Not a professional organization - Account Executive Alchemer Employee Review

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

I really can't find many pros. I did like my direct manager- they, like everyone else good, is no longer there.

Cons

The product has massive downtime. Can't support it's customers, can't support the employees. Major rention issue. I have never seen anything like it. The CRM is a disaster. If you look for an account, there are 25 of that company in Salesforce. Executive team is very short sighted and asked sales to give customers 2000% plus price increases when we moved over models and gave customers 30 days to find the funds or would shut them off. Not a customer centric organization.

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

avatar
Alchemer Response
1mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

avatar
Alchemer Response
1w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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