Alchemer is awesome! - Customer Success Manager Alchemer Employee Review

5.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Strong leadership- trustworthy, dependable and reliable 2. Great people to work with that have a heart for service and are team oriented! 3. This is a company dedicated to growth in all ways- they put their money where their mouth is but you have to have some patience. Great things take time to build. 4. Awesome benefits for employees 5. This company truly values wonderful employees. (those that complain on glassdoor weren't necessarily committed to their roles or their team so it's easy for them to throw shade- it's not accurate information). 6. We value our customers and go above and beyond for them.

Cons

This is a growing, evolving startup and if you're not on board for change and you don't have a growth mentality then you'll naturally feel overwhelmed. This is a company that requires drive, focus, and challenges you to grow in your career- this is a huge positive for people that are career driven!

Explore other reviews about Alchemer

5.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to grow your career in a fast paced, exciting industry.

Cons

No cons at this point.

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Alchemer Response
2mo
Thank you for taking the time to share your experience. We’re thrilled to hear that you’ve found strong career growth opportunities at Alchemer and are enjoying the fast-paced, exciting nature of the industry. Supporting our employees’ professional development and creating an environment where people can grow is incredibly important to us. We appreciate your feedback and are glad to have you as part of the team.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people in the sales organization.

Cons

The product team and some in leadership are disconnected from the market. Probably aren't the right people to grow Alchemer, especially in the AI age. New products don't work and are delivered a year behind schedule. Tough to hit the target when you have nothing to sell.

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Alchemer Response
2w
Thank you for sharing your experience and for your continued dedication to the sales team. We hear your concerns about product delivery timelines and alignment with market needs; these are challenges we take seriously and are actively working to improve.
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