Pros
Remote, most good people to work with, was a cool tool to sell to but was in that middle market stage, where client's used to be able to sign up easily and get general support (which is typical for Self service model), to push more towards Consultive sales. which is good. in the beginning... base salary was good. benefits good cool product for VoC, but companies like survey monkey is how they operated before rebrand, and then they were trying to position themselves at the Qualtrix level in deal size and newer release with more functionality. the culture was on the progressive side, however things changed quickly with new leadership and then the company being sold to PE.
Cons
I believe after rebranding and then when PE purchase the company things became sour. Seriously increase in Micromanagement, over hired, reps weren't performing as projective. Also the would say one thing but their actions were opposite. I had sizable deal I was working on and building good relationships through the sales process, but then my direct report (obviously getting pressured from the new leadership) told me to send my prospect a" hard close" email. I had to ask my direct report "Are you seriously wanting me to do this, this goes against every fiber in my being, I feel if I say this to the prospect I feel we will lose the deal (given my decade in Software sales"). My direct report said "Yes, send this email to the prospect". Well I did as instructed and my Prospect, replied back like you would to a used car's sales man, and essentially said we will be working with another vendor from this point forward" Pressure became more intense and we were not supported internally as much as before from other departments. Eventually things came to an end, and a lot of good AE's that were brought on with me where eventually so over pressured for results, they either left or got laid off. Since I've not bean there for a wile has been and overhaul of turnover both in leadership and management, so this could all be resolved by now.
