Customer Care Associate - Customer Care Associate Alcon Employee Review

4.0
Jul 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Stable Job the company promotes within and stands behind associates.

Cons

You sit a lot and remain very busy. The customers are professionals which help. I only get abused by a customer like once a month. It is very fast environment always another phone call and very busy.

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Alcon Response
4y
Thank you for your time spent at Alcon as a Customer Care Associate! Also, thank you for the time you took to leave feedback. Our Alcon Core Values are a very important part of our organization and our culture. We love to see the impact of them being implemented every day!

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and management they are calm and confident

Cons

Everything is good management is good no cons so far

4.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The comany atmospher has a general good and friendly and you do not have a crazy workload

Cons

Promotion and salary is not as good a similar company

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