Good benefits but workload heavy - Customer Service Representative Alcon Employee Review

Users say... "Good benefits and mnc good" "Alcon has a great atmospehere and people that made me feel welcomed during my internship." "Good for pay and bonus" "Incentive driven and good work life balance" "Work culture is good at Alcon" 

Users say... "Poor management and wants to eliminate higher paid associates by “restructuring” or eliminating positions." "Horrible manager with no reprimand after multiple complaints" "That in a nutshell should tell you something about the poor leadership in the company." "There is also a long time reputation for constant layoffs." "Upper management does not get down to the lowest level and get to know the actual 'soldiers' who do the 'dirty' jobs."