Good benefits and flexibility, but training lacks structure - Product Support Analyst Aledade Employee Review

1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and Flexible work environment.

Cons

Lack of structured training and support from Manager. Using the excuse of being a "start up" is not a good excuse. "World class customer service" lol yea, when pigs fly!

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Aledade Response
2mo
Thank you for sharing your experience about your time at Aledade. Your feedback is important to us, and we will make sure your comments get shared with the appropriate team.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaboration within team Good pay New opportunities and responsibilities Intelligent staff

Cons

Many silos make it difficult to enact change

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Extremely smart, driven people were there at the beginning but as the company has progressed it's a different culture - Good mission and CEO is an ethical person

Cons

- Very disorganized and trying to do too many things at once (Aledade Care Solutions, ACCESS, A+, MA) - Inability to recognize competition and two steps behind with practice churn - Toxic people in leadership can get ahead, want to hear "yes men"

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