not bad - Customer Service Alibaba Group Employee Review

3.0
Sep 10, 2020
Recommend
CEO approval
Business Outlook

Pros

they were nice to me

Cons

not full time i need full time job

Explore other reviews about Alibaba Group

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

A good company scale with a many smart people to work with

Cons

The required development speed is very fast

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Large-scale systems experience Strong technical learning and growth Competitive compensation Work on AI, cloud, and e-commerce products used by millions Good résumé value for future opportunities

Cons

Long hours / intense work culture High pressure and fast deadlines Work-life balance can be poor on some teams Organizational changes can happen frequently Communication and cultural barriers for some international employees

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