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      Alight Solutions

      Engaged Employer

      Alight Solutions reviews

      Customer Service Representative - Senior Customer Service Representative Alight Solutions Employee Review

      4.0
      Jan 8, 2018
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are M-F, experience in H&W, 401k and Pension admin.

      Cons

      After Senior level you get stuck if you dont want to be a manager

      Explore other reviews about Alight Solutions

      5.0
      Apr 27, 2026
      Client manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

      avatar
      Alight Solutions Response
      1mo
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      Jul 2, 2026
      Health client technology analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      None really, they really dont know what they are doing

      Cons

      Bad work culture, doesn't conduct proper AARs to get to the root cause

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