Not for introverts! Not sufficient training - Customer Care Representative Alight Solutions Employee Review

2.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Alight provides wonderful benefits which was a plus!

Cons

If you are an introvert or have a learning style that's different from just being lectured to, this may not be a good fit for you. I do think an introvert can succeed in this role in theory, but this company seems to only respect extroverts. Also, not enough training time, Pay is not great. I took this job hoping the quarterly bonuses would make up for the lower hourly pay, but it's not. I think you may make an extra $1,000 your first year at the most in this role. Lastly, if you struggle with anxiety this job may also not be a good fit.

Explore other reviews about Alight Solutions

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

avatar
Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

See reviews by: Helpful|Rating|Date|All