My opinion for what it's worth - Customer Support Alleviate Employee Review

3.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

--Trainers are nice and very support --Easy going about doctors appointments --Training with 1 hr lunches, mini breaks (3-5 min long), and two 15 minute breaks. --They provide you with computer and 2 massive desktop screens. --IT is easily available to help you with technology issues --Overall a good company. I don't regret having worked for them. -- it's obvious they've made many improvements to modernize everything and bump up their technology, processes and procedures. That's a hard thing to do!

Cons

--They advertise bonuses, but they dont tell you full details until fully done with training and you won't receive any of it until 2.5-3 months in! It's also not guaranteed. --Cameras gotta be on all through training, but you're able to look causal though (messy buns, no make up, tank tops, t-shirts) --No 401k. --It can be a lot to remember, and you gotta be somewhat good at math to comprehend payment modifications.

Explore other reviews about Alleviate

5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Welcoming offices, management team has been nothing but supportive and engaging with questions on the best course for success.

Cons

There can be a large learning curve if you are unfamiliar with debt relief and credit review.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

View is nice but literally the only redeeming quality

Cons

They over work you and treat you like it’s your fault that you’re not producing when there’s hardly any tools available to work with. They prioritize incessant and many teams meeting instead of letting people work on their productivity. The phone system sucks and you never know if it’s someone calling in or the dialer calling out and some poor schmuck answering. Lots of these “leads” are hardly vetted and it counts against you even if they weren’t qualified in the first place. And the pay plan is its own circle of inferno. It’s insulting and the reason why most of the people you will work with are working for minimum wage. Turn over rate is unbelievable and the managers are a bunch of middle management whip cracking drones. Not to mention one of them was just suspended for sleeping with a sales person. There are people who go to the hospital from mental breakdowns from this place and as of recently they fired about 30 staff in one week with no notice. As you can imagine there are a lot of lawsuits headed their way so be wary and don’t get caught in the middle.

See reviews by: Helpful|Rating|Date|All