Poor Leadership and Questionable Practices, Proceed with Caution - Store Manager Alliance Mobile Employee Review

2.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

•Trainers seemed to genuinely care and offered helpful guidance during onboarding. •Some support from HR when raising ethical concerns.

Cons

•District leadership encouraged store managers and employees to use questionable and unethical sales practices. •High turnover at both management and employee levels. •Pay for both managers and employees is significantly below industry standards for wireless retail. •Benefits are offered, but they are expensive. •Performance goals were often unrealistic. •Work environment makes it hard to know who you can trust, even when trying to do the right thing.

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Alliance Mobile Response
11mo
Thank you for your honest feedback. We're glad to hear you had a positive onboarding experience and felt supported by HR. We take concerns around ethics, compensation, and the work environment seriously. These are areas we're actively working to improve to ensure all employees feel valued, supported, and empowered to do the right thing. Your input is appreciated and helps guide our efforts to create a stronger, more ethical workplace.

Explore other reviews about Alliance Mobile

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Support teams settings overall great people from new hires to Management.

Cons

Sometimes gets stressful when goals aren't being met.

3.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Can make great money. Move up the chain of command pretty quick Room for growth Decent benefits 401k plus match Good spiffs

Cons

Good till it wasn’t. I spent the last 8 years with this company and it’s been a great experience…untill it wasn’t. Company fired vp and a few directors and new director of the south needs to learn how to communicate. My last 3 months with the company and my direct boss and I only spoke 6 times in 90 days. Almost like he wanted me to fail, Once it came time for my departure I was not given a reason and when I followed up with HR to go over last pay check, accrued pto and possible severance I was left ghosted not once but twice. I dedicated 8 years of my life 24 hours a day on call and to be left with no answers isn’t a great way to run a business.

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