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Allied Digital Services

Engaged Employer

A Disappointing Experience - Global Service Desk Manager Allied Digital Services Employee Review

2.0
Nov 26, 2014
Recommend
CEO approval
Business Outlook

Pros

• Hands off Management Style • Opportunities for Promotions as others leave/get promoted • At least in the USA, paychecks do come on time • Relevant certification exams are paid for but books and training are not • Flexible work hours • New Office! No longer in the En Pointe Building!

Cons

• Employees are not treated equally and your prospects are based more on your manager than your abilities. • Compensation is below average. • Training is often as robust as being handed a piece of paper with instructions and being told “good luck.” • Senior Management does not seem to have a plan for the future and if there is one it is not disclosed to the rank and file or even lower level management. • Company handbook states there will be annual reviews. I never received one my entire time there. There is very little feedback to the line employees. • Employee morale is quite low. • Company needs and profits are above all including client satisfaction and trust. This is disturbing considering that Allied Digital is a services company. • There is little to no documentation for any processes, policies or procedures. • Communication between teams, departments, and units is severely lacking. • There is very much a “me first” attitude among employees and management. You cannot count on your coworkers. • No desire to improve or correct unless mandated by a client (i.e. a client is going to cancel service), even after faced with repeated failures.

Explore other reviews about Allied Digital Services

5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good management, direct manager is great to us employees, jobs have been laid back and I have learned a lot

Cons

Meddling Middle Managers. Things can sometimes change day to day between the company I am working for, the middle managers company, and the end user company

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Allied Digital Services Response
9mo
Thank you for taking the time to share your positive experience at Allied Digital. We’re glad to know that your time with us was fulfilling and that you valued. Feedback like yours encourages us to continue building a collaborative and growth-oriented workplace. Wishing you continued success in your career!
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple opportunities at locations Multiple companies to work with

Cons

Not directly employed but customer Differing benefits and schedules

avatar
Allied Digital Services Response
5mo
Thank you for taking the time to share your positive experience at Allied Digital. We’re glad to know that your time with us was fulfilling and that you valued. Feedback like yours encourages us to continue building a collaborative and growth-oriented workplace. Wishing you continued success in your career!
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