Food days, great benefit package, nice company culture, high retention, low turnover, flexibility, management cares about employees
Cons
It gets busy - but that's not a con! It's job stability!
2.0
Mar 31, 2025
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
Most of the customer service reps are friendly and knowledgeable
Several managers are aware of problems and are actively trying to improve things.
Cons
Claims to never let go of employees from acquisitions yet had a workforce reduction without warning.
Lack of proper instruction/training to complete tasks.
Lack of structure and proper procedures/policies for employees to follow.
Poor communication across locations
No consistency across locations