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      Allstate

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      Allstate reviews

      Great Place to Build Customer Service Skills with Strong Support - Customer Service Allstate Employee Review

      5.0
      Apr 12, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company with strong brand reputation Good training and onboarding for new reps Clear procedures and scripts make it easy to learn the role

      Cons

      Fast-paced environment with a steady flow of calls Performance metrics can feel demanding at times Some calls can be challenging depending on customer situations

      Explore other reviews about Allstate

      5.0
      Jun 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, nice people, good environment

      Cons

      None . Had the best time there.

      3.0
      Jun 18, 2026
      Lead devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

      Cons

      Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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