Stable company to work for but stressful environment. - Customer Service Representative Allstate Employee Review

2.0
Sep 9, 2011
Recommend
CEO approval
Business Outlook

Pros

-Generous PTO -Great benefit package -Good brand to work for -A lot of training to make sure you are competent in your current role

Cons

-PTO is great but there is never availability to have it scheduled, so more then likely in order to use it you will be written up -Benefits are great, but they should be based on how much they cost -the morale is extremely low -Such a stressful environment with the constant lies, changes, and politics! -can't make a career within the company just a place to work until you find something that pays better

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to how to get the work done. While working remote you don't have to waste time driving to location. You have the ability to work at night to catch up on workload if needed.

Cons

The strong achievers may end up getting more workload.

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