Pros
Allstate has an excellent source of educational material for those who are willing to dedicate themselves to their career. There is always an opportunity to better yourself and grow. The company spares no expense when it comes to keeping their employees well informed with all the necessary material to do their job at their full potential.
Cons
Just like all companies in the insurance industry, there is no steady ladder to progress. Most positions have huge steps to the next position and are usually achieved by leaps of faith rather than hard work. For an example the step above service representative would be sales producer which usually requires taking a pay cut and hoping you can earn enough commission to make more. The step above that would require you opening your own agency.