It's a call center environment. - Claims Service Specialist Allstate Employee Review

2.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The culture is great. Everyone is friendly. Break room has multiple TV'S and plenty of seating. The building itself has lots of amenities. There are always competitions and events for you to win something.

Cons

Micromanaged. You are timed in everything that you do from restroom to 15 min break. You are told when to take your break. If you're in the restroom for some time, they will be notified to make sure you're "ok". Select few (the favorites) are taking off the car list and placed on tasks. (Duties that require little to no customer interaction)

Explore other reviews about Allstate

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to how to get the work done. While working remote you don't have to waste time driving to location. You have the ability to work at night to catch up on workload if needed.

Cons

The strong achievers may end up getting more workload.

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