I heard that it once was a good place to work. - Claims Adjuster Allstate Employee Review

2.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a large company, so if you are mobile you may have a lot of opportunity. You may have the ability to go to different states or try different jobs within the company. There is also a sense of stablity since it's a large company,

Cons

The system is designed to hinder and not help. Management does not listen to the employees. They waste employees' time with surveys that they seem not to pay attention to. Certain regions and departments provide little to no growth opportunity. So you may get stuck in a position. An example would be the claims department, unless you are mobile. And each office seems to be managed differently. Some offices are way more lax then others. The pay is horrible. They pay the new claims employees under 40k, but want you to have a degree and work over 40 hours/week. Really does not seem fair. And the raises in our office at least are the same for mostly every one. Too much busy work, i.e. list and emails.

Explore other reviews about Allstate

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

See reviews by: Helpful|Rating|Date|All