Good people, unfortunate employee insurance benefits - Claims Service Representative Allstate Employee Review

3.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

I have had a great experience with middle and upper management at Allstate, the best anywhere. They put the emphasis on the customer experience, where it belongs and they are good people. They try to recognize their employees hard work.

Cons

Pay and benefits aren't up to par. I can't even afford to carry any health insurance, the premiums are too high and the deductible is disgusting. The pay isn't great either, it is okay... but not enough to keep me considering I have no insurance on myself or my kids.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

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