Stuck in the first rung! - Claims Service Specialist Allstate Employee Review

3.0
Sep 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Company offers fair benefits and work environment is improving in the call centers. Work place is inclusive and very friendly with local management. Culture of balance work, family, and play is improving. Opportunities to learn and get additional training is offered.

Cons

Most benefits are only partially covered by the employer, we pay over 50% of our health care premium which with high co-pay and deductibles, over $6,500 of our pay goes to healthcare expenses no matter what plan we get. Those at the entrance level at the company have a long haul to be able to move of in the company.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is 10 on 4 off which is better than most carriers CAT pay (commission) is just fair and not difficult to acquire so you can rely on it consistently. Very helpful and patient work environment.

Cons

Can be a lot of work just have to make sure to stay on top of it so it doesn’t build up I would say the hours can range from 6-12 a day

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