Cross Plains Call Center closed due to efficiencies in technology. - Claims Service Representative Allstate Employee Review

3.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

2012 EVP initiative the provided casual dress code on a daily basis, weather waivers for absent attendance and limited tardy including a recreation/relaxation room for lunch and breaks.

Cons

Express office had limited career opportunities unless you are willing to relocate. Compared to area market pay scale low. Mixed signals from management. Data unreliable for performance reviews.

Explore other reviews about Allstate

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

cant think of any to share

1.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There appeared to be a lot of pros. Could leads lots of opportunity to sell different things.And the backing of a large company.

Cons

I went through the entire interview process, with the assumption that I would be working for allstate. Second day of training, I was informed that I was going to be part of the national general group. Basically, everything that was told to me during my recruitment was not correct.Because it was a whole different ball game..a whole different company. Commission structures for this group have been slashed four times in the last two and a half years. Within a year and a half of my group getting hired, there are less than five people left for my hiring class.

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