PIP adjuster jobs are a nightmare - ALWAYS UNDERSTAFFED - PIP Claims Adjuster Allstate Employee Review

1.0
Aug 13, 2018
Recommend
CEO approval
Business Outlook

Pros

The Michigan Claims Office is terrible, but the Regional Office is decent for Marketing, Sales, Product Jobs.

Cons

The PIP Office crushes every adjuster with too many claims to follow up on. A PIP adjuster for objective injury claims should have only 80 claims - 4 per day in a 20-day work month, but Allstate hammers its objective adjusters with 120 - 140 claims. Once you take a week of vacay, YOU WILL NEVER CATCH UP, unless you’re okay with cutting corners, which I wasn’t. The entire Claims organization doesn’t give a damn about adjusters because this is a public company that ONLY cares about its stock price. They are ALWAYS UNDERSTAFFED because adding adjusters increases costs and drives down the stock price, which they’ll never do. DON’T TAKE A PIP JOB!!!

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CEO approval
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Pros

A Great place to work!

Cons

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3.0
Jun 28, 2026
Recommend
CEO approval
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Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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