costumer service representative - Customer Service Representative Allstate Employee Review

5.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Hours were from 9am to 5pm and we were off on the weekends. It suited my family life. The office staff was extremely small, my office manager and the Insurance Agent(Owner). I loved working there and had i stayed longer, i would have pursued my insurance license. I was taught so much about insurance, and if you cared you were shown the ropes within reason of course.

Cons

The only way to advance would be to become an Independent Insurance Agent. That is the way to make a difference in income. Working in the smaller office i was paid modest, but like i said, it fit my family life at the time. No health insurance or retirement plan either, but if your ready for your own business, then this is for you.

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5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Many ways to grew Able to work from home

Cons

Work long hours to keep up sometimes

1.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home. Good hours

Cons

Jesus where do we start, the recruiter lied about what i was selling. When you get into the two month training they give you occurrences for any pre existing appointments you dont tell the recruiter about. Mind you the recruiter hired me months before training started. Training was really awful. Was clear no one had an education background. It was very difficult to follow. When you finally wake up from the snore festival in training you are met with micromanagement and constant tech issues. Every time you have a daily tech issue. You then have to put in a ticket explaining the issue and they will deny it with out reason. Between workforce management and Q and A they will nit pic you into no oppurtunity. You think you got a sweet alstate job but you find out your working for bottom feeding sales people that lie and cheat to get ahead.

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