If you are not at Home Office you are not part of the Allstate family - ATO Processing Support Allstate Employee Review

2.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement Good retirement plan Decent pay Still has benefits Beats unemployment

Cons

Working outside of Home Office means lower status and opportunity. Chases off shore resource opportunities zealously. All new opportunity not at Home Office is in Ireland. Committed to old technology. Tenure of less than 20 years means no status. Outside experience means nothing. Petty tyrants rule the day. You will do your boss's job and you will not be recognized for it. You will do your job and not be recognized for it. Recognition comes from doing jobs other than your own, others will have to to do your work while you work on projects and will loose opportunity doing so. If you were not one of the popular kids in high school you will be unhappy here.

Explore other reviews about Allstate

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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