Allstate Is Being Manged into the Ground - Business Analyst Allstate Employee Review

2.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Your co-workers are for the most part really nice folks Family Day is a very nice event pension plus 401(k)

Cons

Senior management has lost sight of the things that made Allstate a great company Senior leadership has no long-term focus -- there is no plan for a future further out than 6 months to a year -- the only time in the last 10 years that they had a longer term (3 year) vision (Increase Customer Loyalty to become #3 in 3 years), they abandoned it after about 20 months when it was clear they would not make their goal. Then instead of analyzing the failure and learning from that experience, the program was never broached again The organization is Reactive instead of Proactive Changes are made without thought as to what the measure of success should be and how to measure that success; as result, these changes are tossed as soon as someone comes up with something newer Too much outsourcing; the wrong outsourcing partners are chosen or the partners are not given time and resources to come up to speed and to train their personnel Essential Business and Technological knowledge has been deliberately jettisoned in the interest of constantly cutting costs Mediocre employees, who tend to keep their mouths shut, have been retained while excellent, highly-knowledgeable and motivated employees, who tend to be more critical of bad decisions, have been laid off or driven out Allstate Technology leadership simply defers to non-technical leadership without advising them intelligently

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3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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