super high workload makes difficult work-life balance - Anonymous employee Allstate Employee Review

3.0
Mar 6, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been a liability adjuster 4 years. my supervisor is laid back and doesn't micromanage & is super chill about having to leave for a Dr appointment or school meeting. As long as I have made up the time missed, she doesn't really mind -this is not the case for all supervisors, it's hit or miss with each one here. We get a decent PTO to begin with immediately and have the chance to buy an additional five days however these are accrued 100% remote with no obligation to travel or go in office ever if we don't want, which I don't.

Cons

the workload is insane. it's not manageable in an 8hr period. the people they praise for their amazing metrics are working 10-12+ hour days and weekends. can't tell you how many times I log in in the am to see team chat messages from people still logged in at 11pm, midnight, trying to catch up. I used to work an extra hour or two or on weekends until I realized I was spending too much time "at work" even though I was at home. The reward here for hard work is more work. changes are constant as companies need to grow and keep up with competition but they have been rolling out too many, too fast, and a lot without proper training. even the supervisors will say, we'll figure it out as we work it because they aren't always informed of changes in processes. they need to hire way more adjusters. we constantly lose more than half of each starting class of new hires before their training is even over. probably because they realize the goals and metrics are unrealistic.

Explore other reviews about Allstate

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

prompt direct deposit pay, every two weeks internet credit every included on every other check loved the health insurance the provide employees 401K match

Cons

Had to to resign due to health reasons

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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