Good company, poor local management - Customer Care Manager Allstate Employee Review

2.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company benefits, fair pay and bonuses for those who seek to do well here. Very stable, growth oriented company.

Cons

Hours are not good for everyone, and the leadership of local management is very poor - play favorites and favortism too much.

Explore other reviews about Allstate

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand recognition makes conversations with clients easier.

Cons

Compensation and commission structures can feel inconsistent depending on the office.

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and ok PTO

Cons

Terrible pay and composition structure. Point bassed systems are only used to screw your sales agents out of money. I doubt they will be around another 50 years. Management proudly says that the way to move up is "be good where you are". Upper management is disproportionately F. All the agents hate the job and its very obvious to see.

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