Esurance - Customer Seevice Representative Allstate Employee Review

Good environment and coaching is good

Short on staff makes it busy

There appeared to be a lot of pros. Could leads lots of opportunity to sell different things.And the backing of a large company.

I went through the entire interview process, with the assumption that I would be working for allstate. Second day of training, I was informed that I was going to be part of the national general group. Basically, everything that was told to me during my recruitment was not correct.Because it was a whole different ball game..a whole different company. Commission structures for this group have been slashed four times in the last two and a half years. Within a year and a half of my group getting hired, there are less than five people left for my hiring class.