Pros
My pay was a little above the industry average. My direct leader was cool, and a few of my team members
Cons
Terrible work life balance- I was expected to be available to respond to my work phone and emails on my days off at all hours. No ethical compass- in a focus on cutting costs acting ethically was thrown to the side. Complete disregard for employee wellbeing, there is a focus on returning to profitability at all costs, no regard to what it means for employees. In addition as a member of the LGBT+ community, I felt like I couldn't be myself at work. There was also an incident with hateful comments made during a company zoom call, and the response was very delayed and failed to really address the problem. Just some corporate nonsense about "we value everyone." I've worked for a few carriers in my tenure in the industry, Allstate was by far the worst- they over promise and under deliver in every aspect, all of my former employers (going back to High School. I left and have had positive or neutral things to say- not Allstate, there were no redeeming qualities, just avoid them all together.