IT Workers Not Valued - Infrastructure Analyst Allstate Employee Review

2.0
Nov 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Allstate is a great company to work for with excellent pay, benefits, and diversity. Great work-life balance, with possibilities to work from home or remote location with managers approval. Tuition reimbursement for undergrad degree or MBA. Lots of campus groups and events- such as financial fitness seminars, flu-shots, and active LGBTQ organizations. Northbrook, IL HQ is an easy commute from most of Chicago and suburbs.

Cons

Allstate Technology Organization (ATO) employees do not share many of the companies benefits because IT is considered to be a burden on the rest of the company. IT salaries are generally much lower than industry average by 20% - 50%. You really are stuck in your 'band'. Some new hires in high demand areas- such as SAP or Big Data get an OK initial offer, but then they can forget about any annual increases. No bonus or monetary recognition unless you are very high up the career ladder. Very limited growth opportunities, no clear career transitions, lots of nepotism and favoritism. One example is that after 15-20 years of service you may get the chance to become a team-leader, maybe. Lots of silos, with poor communication and coordination, even within the same departments- example between Windows and Unix support. Extremely restricted budgets for education, training, conferences, or travel. Lots of experienced people have been layed-off or have left leaving large gaps in knowledge. Younger staff have not been trained properly or paid properly to fill more advanced positions yet management still demands same or increased levels of service. IT leadership is full of legacy managers- rude, unavailable, and ready to take their frustrations out on you. Constant risk of being layed off, especially if you are experienced or well compensated. Employee share of cost of benefits went up drastically in a very underhanded manner. Morale is quite low. Company earnings are linked to catastrophic weather events- if you believe in global warming this company is in trouble. The auto insurance business is also in flux- with younger people driving less, development of services like Uber, and development of advanced driving technologies such as Google car and collision avoidance.

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5.0
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Recommend
CEO approval
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Pros

Work culture is a positive

Cons

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3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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