It's a good company - they walk the brand talk - Anonymous employee Ally Financial Employee Review

5.0
Feb 6, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't speak for all of Ally, but the global marketing group is a great place to work. They really make an effort to serve customers well (short wait times, apologizing and refunding fees in the case of system errors, making the website an easy place to transact, making sure the call centers are appropriately staffed for projected volumes, etc.).

Cons

The financial issues plaguing the company have led to a lot of uncertainty and layoffs. Some of the business units are less connected than others - silos make it difficult to share information and data, and improve customer service across the board.

Explore other reviews about Ally Financial

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, good compensation and benefits. Excellent management team, very supportive and interactive with the team.

Cons

Onboarding was a challenge due to IT’s lack of clear direction. The loan origination system crashes a lot.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule is reasonable, with only three days a week required in office. Benefits are decent and we have a fairly new office building is a nice.

Cons

Don’t be fooled by Glassdoor’s rating. It likely reflects the old Ally, not the company it is today. Ally used to be a great place to work, with strong culture, meaningful work, and real innovation. They used to pride themselves on culture, and now it’s the worst I’ve seen it. There have been significant leadership changes, with many of the leaders who made Ally great shown the door. Round after round of layoffs has everyone whispering about who’s next, and the people who remain here are stuck cycling through failed re-orgs meant to “fix” the department. It’s gotten bad enough that I know people actively hoping to get cut just to walk away with severance. If it doesn’t get better soon, I might be hoping to be let go myself. I can’t recommend it the way I once would have.

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