Ally financial is a terrible place to work - Claim Representative Ally Financial Employee Review

1.0
Dec 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Insurance package is the only benefit of working for Ally. It's a little costly but great coverage and a lot less if you were paying for it out of pocket.

Cons

Everything else about the place. They discriminate against age and where you went to school, no advancement, they cater to kids with no experience or background and no responsibilities. These kids that still live at home with mom and dad are getting raises, promotions and advancement over people that have many years experience, strong background and more than qualified to do the job. Management lies to you and denies doing this, when everyone in the entire office is complaining about it. These kids from SIU start getting groomed for their future position they are promised as soon as they are hired, while the rest of the employees take a back seat to them. The Itasca office is a complete joke, the management is constantly micromanaging you, you are always being watched and recorded, and they are always letting you know of what your not doing. You will never get a compliment from them, but will always get critisizm. If you go for an interview and your not an SIU graduate, and they promise you a bonus and advancement, don't buy into their BS. they tell all non SIU people that and don't deliver. They just need warm bodies to answer their phones. Be warned, if you have another place your thinking of working at, TAKE IT.

Explore other reviews about Ally Financial

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Competeive pay, Great benefits, and bonuses.

Cons

It can be a stressfull and competitive atmosphere.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule is reasonable, with only three days a week required in office. Benefits are decent and we have a fairly new office building is a nice.

Cons

Don’t be fooled by Glassdoor’s rating. It likely reflects the old Ally, not the company it is today. Ally used to be a great place to work, with strong culture, meaningful work, and real innovation. They used to pride themselves on culture, and now it’s the worst I’ve seen it. There have been significant leadership changes, with many of the leaders who made Ally great shown the door. Round after round of layoffs has everyone whispering about who’s next, and the people who remain here are stuck cycling through failed re-orgs meant to “fix” the department. It’s gotten bad enough that I know people actively hoping to get cut just to walk away with severance. If it doesn’t get better soon, I might be hoping to be let go myself. I can’t recommend it the way I once would have.

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