Pros
Some attention to diversity and growth but it isn't consistent and transparent.
Cons
Senior leadership is controlling and shows extreme favoritism. The company is not transparent like they say, way over controlling, not focused on employees and growth with the times. Always ask our feedback but never listen, twists results and our words in favor of their agenda. Overly concerned with getting skewed results to be a top employer on official lists and publications but don't actually care if employees are happy. Read the reviews and compare before you think about accepting a job here, they have one of the lowest ratings of mid to large size banks on here. There are so many other financial customer service jobs available that are remote and some pay more. It really isn't worth it commuting to a cubicle farm everyday. Discover, Regions, First Bank, First Citizens, Ameris, PNC, M&T, American Express, Charles Schwab etc.... I just took a 100% remote job with US Bank for a little bit more pay and equally as good benefits. The trade off of not losing 100's of dollars a month commuting to office is definitely worth it. It took a while applying to get the job and US Bank for sure is a hard interview process but with dedication you can have a better opportunity. Don't get stuck in this awful call center environment. I do miss so many of my coworkers and even some great managers but the executives at Ally unfortunately do not get it.