Moved up and on - Consultant Ally Financial Employee Review

1.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Some attention to diversity and growth but it isn't consistent and transparent.

Cons

Senior leadership is controlling and shows extreme favoritism. The company is not transparent like they say, way over controlling, not focused on employees and growth with the times. Always ask our feedback but never listen, twists results and our words in favor of their agenda. Overly concerned with getting skewed results to be a top employer on official lists and publications but don't actually care if employees are happy. Read the reviews and compare before you think about accepting a job here, they have one of the lowest ratings of mid to large size banks on here. There are so many other financial customer service jobs available that are remote and some pay more. It really isn't worth it commuting to a cubicle farm everyday. Discover, Regions, First Bank, First Citizens, Ameris, PNC, M&T, American Express, Charles Schwab etc.... I just took a 100% remote job with US Bank for a little bit more pay and equally as good benefits. The trade off of not losing 100's of dollars a month commuting to office is definitely worth it. It took a while applying to get the job and US Bank for sure is a hard interview process but with dedication you can have a better opportunity. Don't get stuck in this awful call center environment. I do miss so many of my coworkers and even some great managers but the executives at Ally unfortunately do not get it.

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Ally Financial Response
3y
We'd like to connect and learn more about your experience - please email our team at work@ally.com so we can discuss further.

Explore other reviews about Ally Financial

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, good compensation and benefits. Excellent management team, very supportive and interactive with the team.

Cons

Onboarding was a challenge due to IT’s lack of clear direction. The loan origination system crashes a lot.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule is reasonable, with only three days a week required in office. Benefits are decent and we have a fairly new office building is a nice.

Cons

Don’t be fooled by Glassdoor’s rating. It likely reflects the old Ally, not the company it is today. Ally used to be a great place to work, with strong culture, meaningful work, and real innovation. They used to pride themselves on culture, and now it’s the worst I’ve seen it. There have been significant leadership changes, with many of the leaders who made Ally great shown the door. Round after round of layoffs has everyone whispering about who’s next, and the people who remain here are stuck cycling through failed re-orgs meant to “fix” the department. It’s gotten bad enough that I know people actively hoping to get cut just to walk away with severance. If it doesn’t get better soon, I might be hoping to be let go myself. I can’t recommend it the way I once would have.

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