Avoid if you’re looking for meaningful work or professional growth - Client Service Associate AlphaSights Employee Review

The role is highly repetitive. Most of your day is spent scrolling through LinkedIn, trying to find experts who match vague criteria. It’s not unusual to lose hours on a single search. Once you’ve found them, you’re cold-calling 10+ people a day to ask questions you often don’t fully understand yourself, essentially acting as a middleman with little context of the actual project. You’re also constantly following up with clients to nudge them toward selecting your experts, largely to hit your own KPIs, while competing with several other expert networks doing the exact same thing. Clients rarely view you as a partner, more as a transactional point of contact. The culture is where things really deteriorate. Micromanagement is extreme. You’re required to track and present your activity twice a day to the team, and there’s no autonomy in how you approach your work. You’re expected to execute directives without question, often under unrealistic timelines (e.g., launching a project in under 30 minutes). Response time expectations are absurd, you’re pressured to reply to internal messages within 15 minutes, even in the middle of the night, or risk being reprimanded. To top it off, the company positions the job as an exciting opportunity for recent grads, particularly targeting Master’s students from Europe with the lure of UK visa sponsorship. But the reality is far from what’s advertised. Turnover is alarmingly high, and most people leave within a few months once they realize the nature of the work and environment. In short: the role looks shiny on the surface, but don’t be fooled.