Great pay but be careful working here... - Guest Lead Altar'd State Employee Review

3.0
Sep 14, 2020
Recommend
CEO approval
Business Outlook

Pros

- good pay and hours ($10/brand rep; $14/guest lead) - great culture among store associates - mostly flexible with school schedule/unplanned events - lots of hours - great intentions (poor execution by corporate though)

Cons

- lots of hours whether you want them or not as a part time manager - corporate office doesn't actually care about employee feedback - willing to give you all the authority and responsibilities of a job you know you're capable of executing, but not willing to give raises or benefits to anyone except full-time employees; incentives only count for full-time employees - literal quote from CEO in terms of how they handled COVID-19 precautions, "if you don't like what we have to say or what we do, you can leave." Also, the company didn't provide any cleaning supplies for COVID-19 safety until mid-June and expected employees to pay out of pocket to find supplies for themselves and the stores, and then would be reimbursed by the company for the store's supplies (which were incredibly hard to find).

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Altar'd State Response
5y
Thank you for your feedback. We're glad you enjoyed working with your fellow associates, and that you were able to work a flexible schedule that fit your schedule for school. As we reopened our stores, we did ask select associates to source proper cleaning supplies locally. Given the nationwide shortage, we were often unable to purchase in large enough quantities for all locations, and shipping times were often delayed by several weeks. Purchasing locally was an effective way to ensure all teams could obtain the supplies that we needed to safely reopen. Any reimbursement was immediate, as it was done with cash on hand at the store. The quote that you mention from our CEO was not made in reference to anything related to our reopening process. As we do with most important changes in our business, we sought feedback from all associates about our reopening process, and we made several great adjustments based on that feedback. We are proud of our associates for working incredibly hard to reopen their stores and for supporting each other throughout this pandemic. We have continued to invest in our associates despite the challenges of the pandemic, looking for ways to make their experience more rewarding and meaningful as they build their careers at Altar’d State and work together to serve our guests. Reopening our stores successfully was a unique challenge, and like most teams, we had to make some smart adjustments to how we operate in order to keep providing rewarding opportunities to our 2,000+ associates. This often called for increased flexibility and an openness to change on the part of all associates; including those that work in our Home Office and Distribution Center as well as our Store Teams. We are incredibly grateful for their efforts, and we look forward to rewarding them with a better than ever experience at work as we continue to improve and make our team stronger as we rebound from the challenges of 2020.

Explore other reviews about Altar'd State

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Such a wonderful workplace to work

Cons

There is none at all

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Altar'd State Response
1mo
Thank you for your kind words! We're so glad to hear you have had a positive experience and we appreciate you for taking care of our guests. Don't hesitate to reach out to peopledevelopment@altardstate.com if there's anything we could do for you!
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally nothing, can’t think of one positive thing

Cons

I’ve been with the company for years and watching its continuous downfall has become almost comical. Two years ago we took major pay cuts (like 15%) because of the economy but this year they sent us to the Virgin Islands on this over the top meeting that must have cost a fortune. I’d rather have the money in my bank versus a trip I was forced to go on with senior leadership that are absolute horrific people in general and evil businesses people. It all felt like a big propaganda event with tons of videoing and picture taking so they could come home and post all over linked in and social media about how WONDERFUL it is to work there. Don’t even get me started on the new Little House on the Prairie denim dresses we have to wear because they hire managers that aren’t even strong enough to coach to a dress code. How can you run a store if you can’t even tell someone what they’re wearing inappropriate? Instead now we look like a bunch of little followers of the cult everyone already says it is. As long as we say we “stand out for good” at every opportunity it must mean it’s true right? To know who else brainwashed people into thinking bad things are good for them? CULT LEADERS.

9
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Altar'd State Response
4mo
Thank you for taking the time to share your thoughts and concerns. We will share your feedback with the appropriate teams. If you would like to discuss in further detail, please reach out to peopledevelopment@altardstate.com.
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