Good Job, Poor Management - Key Holder/Guest Lead Altar'd State Employee Review

3.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Employee Discount was great (and has apparently gone up), general tasks on the job (merchandising, helping customers) were LOTS of fun

Cons

Upper management had major issues while I was there, LOTS of pushy sales tactics that we had to answer for constantly, required to stay 2 hours past closing even if there wasn't the workload to justify the payroll waste. It's definitely understandable for retail businesses to have sales goals, but there's a way to push for those without feeling like we're being pushy. I felt the whole time like we were playing this super-friendly role and pretending to be the customer's best friend, but VERY obviously as a means to an end. I also felt like when my store had a vacancy in management, there were many keyholders who would have been VERY qualified to step up to the position, but they were all passed over in favor of an outside hire.

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Altar'd State Response
5y
Thank you for taking the time to share your feedback. We appreciate your thoughts. Our associates work hard to serve our guests with love and build relationships that transcend traditional, transactional retail. This mission can be challenging, but is also incredibly rewarding and fulfilling since we keep the needs of our guests our top priority. Thank you for all your efforts while you were a part of our team, we wish you the best.

Explore other reviews about Altar'd State

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Such a wonderful workplace to work

Cons

There is none at all

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Altar'd State Response
1mo
Thank you for your kind words! We're so glad to hear you have had a positive experience and we appreciate you for taking care of our guests. Don't hesitate to reach out to peopledevelopment@altardstate.com if there's anything we could do for you!
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally nothing, can’t think of one positive thing

Cons

I’ve been with the company for years and watching its continuous downfall has become almost comical. Two years ago we took major pay cuts (like 15%) because of the economy but this year they sent us to the Virgin Islands on this over the top meeting that must have cost a fortune. I’d rather have the money in my bank versus a trip I was forced to go on with senior leadership that are absolute horrific people in general and evil businesses people. It all felt like a big propaganda event with tons of videoing and picture taking so they could come home and post all over linked in and social media about how WONDERFUL it is to work there. Don’t even get me started on the new Little House on the Prairie denim dresses we have to wear because they hire managers that aren’t even strong enough to coach to a dress code. How can you run a store if you can’t even tell someone what they’re wearing inappropriate? Instead now we look like a bunch of little followers of the cult everyone already says it is. As long as we say we “stand out for good” at every opportunity it must mean it’s true right? To know who else brainwashed people into thinking bad things are good for them? CULT LEADERS.

9
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Altar'd State Response
4mo
Thank you for taking the time to share your thoughts and concerns. We will share your feedback with the appropriate teams. If you would like to discuss in further detail, please reach out to peopledevelopment@altardstate.com.
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