Zynex Medical really cares about it's employees and overall is a great workplace! - Anonymous employee Altivera Medical Employee Review

4.0
Oct 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO really cares about his employees and it shows in numerous ways; Bonus's when goals are reached, overtime allowed but not required, paid gym membership, department perks and events paid for, contests with cash prizes and more.

Cons

Some of the things we deal with don't have any sort of policy or agreed upon way of handling it between departments which can lead to some confusion and frustration. However, they are working to setup meetings between departments to get this smoothed out so it shouldn't be an ongoing issue.

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Altivera Medical Response
7y
Thank you for taking the time to write a review! The overtime policy, bonus options, benefits, and employee events are just some ways we try to convey employee appreciation. We are regularly working on more ways to improve staff morale as well as the connectivity among departments.

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5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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