No one stays more than a year for a reason. - Territory Manager Altivera Medical Employee Review

2.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no micromanagement, uncapped commission, full health benefits

Cons

Is an absolute mess. Please do not bother with company. It all seems great when you first start, but then realize there’s ZERO communication throughout the company. Every other month you’re told to say one thing and then it will change. Major insurance issues within patients and honesty there’s better products on Amazon. You aren’t given your quota until half way in the month when it’s pointless.

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Altivera Medical Response
4y
Hello, thank you for your feedback. We are sorry that this was not a good fit for you. It is our hope that you communicated with your Regional Sales Manager about your concerns. Our Territory Managers are given the freedom to create and manage their business as they best see fit to set them up for success; many Territory Managers appreciate and enjoy that freedom. Our Regional Sales Manager embody the importance of communication within their team and in turn, are hosting weekly meetings and monthly one-on-one's to establish both team and individual goals. Our products have been proven to be stronger and more effective than products on Amazon, which is why they require a prescription. We appreciate your contributions in helping our patients and we wish you well in your future endeavors.

Explore other reviews about Altivera Medical

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

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