The management is poor and has minimal if any experience. There’s constant micro management of your “stats”. You will be given additional tasks listed for higher representatives but no raise and certainly no promotion. When the management catches on that you are a strong employee they take advantage of you. In addition to poor management many employees have become aware of cliques in management and HR that will discuss their employees negatively outside of work. This is very unprofessional and I hope it ceases in the near future. After all we do sit across from HR and everyone has ears.. This company may put their best foot forward in the hiring process, but once you are an official employee you’ll see the vast differences. They created a toxic work environment by not listening to their employees, having bad leadership, and quickly burning out employees. Until they change internally the same outcome is going to keep happening. I expected more professionalism and employee care than what I experienced and would not recommend anyone to put themselves through this mental strain of a company.
