Great place to work in - Cloud Support Engineer Amazon Employee Review

5.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

good salary great opportunity to learn very helpful team members friendly managers good work/life balance right amount of flexibility a lot of new challenges

Cons

your metrics depend on customer rating, which does not reflect the quality of your work. Customer are not generally happy when they open a case because it means there is an issue. So most of them don’t give any ratings, and some of them give a bad one because they are angry with the issue they are having and not the quality of your correspondence.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stressful performance base job at higher lvl

Cons

A lot of extra hours

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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