Far from the worst customer service job around - Support Associate Amazon Employee Review

5.0
Aug 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Extremely supportive team and coworkers Reliable direct managers Work from home opportunities Benefits even for seasonal hires

Cons

When policies change, they change fast and without thorough documentation. Occasional "difficult" contacts but less so than some call center type jobs.

Explore other reviews about Amazon

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

-Structural and organize -High pay -All training done on site

Cons

-Before start date very limited, information about AWS(They don't like sharing over the internet. -Fast pace with training and learning.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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