Resolution Specialist / CARE Team - Customer Service Supervisor Amazon Employee Review

5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

-Easy going job -Great Salary and Benefits -Good opportunities for Job diversification (Secondary projects for team engagement, process improvement...)

Cons

-Smaller team means less people to collaborate with but also less visibility when it comes to vacations / off-time requests -Higher expectations and responsibility especially when it comes to feedback and your projects -Hard to continue growing from here

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

Cons

Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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