Good Job But Can Be A Nightmare - Anonymous employee Amazon Flex Employee Review

4.0
Nov 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the job and can always finish my 4 hour blocks well within the time frame. My local depot is Droitwich and it seems very well run and I never get delayed. Staff all seem nice and helpful and some even push the crates out to my car. The app is fantastic and easy to use.

Cons

I deliver every single parcel, yet I have still received the dreaded email "the customer did not receive their parcel". Of course it hurts because I know full well I delivered them. Then you get Prime delivery, the customer knows that they will receive the parcel next day, so why are you out? why doesn't the customer leave instructions, where to leave the parcel.

Explore other reviews about Amazon Flex

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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