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      Amazon Flex

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      Amazon Flex reviews

      Support issues - Anonymous employee Amazon Flex Employee Review

      1.0
      Jul 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sounds great, I was looking to try it out before I jumped in to their new program as an independent business with Van's etc..

      Cons

      Haven't even been able to start, followed all the steps up to where they check drivers license and background check. After 3 weeks trying to get answers, contacted their background vendor, they have no request from Amazon. Obviously the request is stuck on cloud nine. When I try to e plain to customer support they give you a can message answer. I give up. I've been in transportation business all my life

      Explore other reviews about Amazon Flex

      5.0
      Mar 30, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

      Cons

      No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

      1.0
      Jun 18, 2026
      Flex driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Get to pick your own blocks

      Cons

      Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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