Improper scoring - Anonymous employee Amazon Flex Employee Review

4.0
Mar 4, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazon is a decent place to work for

Cons

Unacceptable scoring for driving: As a driver we are scored through fico. That’s fine except many drivers ask there dispo’s for two devices when they are assigned a vehicle. When a new driver, like myself, comes in I received one device and my fico score is always a disappointment no matter how much I take it easy, obey speed laws, minimize distractions etc, etc.., however when you have two devices the drivers with those two devices are NOT being scouted the same as myself who has one device. They sign into mentor and essentially put the device in AIRPLANE mode which then stops the device from scoring them correctly for there driving skills. I don’t believe this is by any means fair. I received a 702 and feel inadequate and the other drivers are receiving 850 and 800 and keeping there scores in those ranges. I see them speeding among many other things throughout my route and notice more and more that they are not being fairly monitored. I can’t compete with them. I continue to try and attempt to reach a higher number but it makes me mad. I don’t ask for two devices so I can trick the system, where’s the integrity in that?

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5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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