Waste of Time and Energy - Driver Amazon Flex Employee Review

1.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

-Easy to deliver without contacting people.

Cons

I was one of the Amazon Flex drivers and I was treated in a hideous way by their team support. -Unprofessional and accusing, instead of supporting their drivers they just deactivate their accounts for no reason/app errors even that I explained when I reported the issues. - They did not get back to me to reconsider my explanation regarding challenges I went through as I reported them immediately. - Emails replies are inconvenient results in unethical reply by not understanding what I wrote in the reasons for what happened. - Disrespectful way in replying only via emails and no chance to discuss this over a phone call as I requested many times because they are not carefully reading my emails. - Finally, there is no appreciation for any efforts I performed that all my deliveries were complete on time and customers were giving me a 5-star ratings as I follow the instructions. This explanation is just to be fair for future drivers like me who show dedication in their work and don't receive appreciation.

Explore other reviews about Amazon Flex

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Instant pay Can finish early and still get paid same amount Ease of route planning

Cons

No guaranteed work Base pay Personal vehicle use so, wear and tear and fuel is on you

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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