Whack System - Anonymous employee Amazon Flex Employee Review

1.0
Oct 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The process of picking up and delivering was pretty easy. The workers at the station were great!

Cons

You can’t call and talk to Amazon flex support. Only contact is through email. Every time you reach out or respond to a email another representative responds. This in return is HELL!! SO much back and forth and waiting FOREVER on responses! They also from the beginning had system issues and before figuring out if it’s correct they would come to you the driver and “warn” you. Wouldn’t be any believing you either once you tried to correct them, until you had screenshots or the manager reach out to them. This happened with play, missing or canceled blocks, packages, and etc. You basically have to fight to get paid. I had to screenshot my shift, when I started, and when I was on my last package, to make sure I had evidence that I worked and completed the block to get paid. This happened numerous times. And a lot of ppl at my station had the same issues! I recently got terminated because they say I missed another block that I worked and completed. They even paid me for it when it was supposed to be paid. This one time I did not screenshot my start and end and say I didn’t work it. Not sure how or why they would pay me for it on schedule if I “DIDNT” but yeah I’m over the stress with them. It’s not work it!

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5.0
Jan 31, 2026
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CEO approval
Business Outlook

Pros

Make your own hours and free time

Cons

Schedule time for packages to be dropped

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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