Support Team in India - Delivery Driver Amazon Flex Employee Review

1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff at station have been really nice.

Cons

Flex Support Team is in India and they deliberately destroy Dashboard ratings. They dropped my ratings 4 times for 1 block, you call for help they get mad and retaliate. I noticed if America is at odds with their nation they victimize you. They barely speak English, they don’t want to work, will answer call stay silent on line not talking waiting for you to hang up. Then you call back and this is chewing up delivery time. They target drivers by last name, if it’s Jewish they destroy your ratings and when you look it’s blocks you never worked. October 7th started an onslaught on my Amazon Flex account and they were fool enough to leave their surnames Mohamed, I got so many dings for no reason on ratings, it took a minute to connect that they were retaliating for bombing of Gaza. Now that tarriffs are escalated against India they back to doing it again false reporting in hopes of reducing ratings to lose job. It’s TARGETING! How do you reduce ratings when you were not scheduled for work.

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5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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